Politique de remboursement

Returns

We hope you are satisfied with your order and that you do not have to return it. However, if you do want to return the item you have ordered, we have provided clear information on this page. If you still have a question, do not hesitate and contact us.

How do I return my order?

  1. First of all, please make sure your order matches all the requirements of our return policy. You can find the return policy below.
  2. Download the return form, print it out and fill in your details. (Without a return form we cannot process your return).
  3. Pack the product you want to return (preferably in its original packaging).
  4. Return the package (the address on the return form) and keep the proof of shipment.
  5. Once we receive the package, we will take care of it as soon as possible.